FAQ
Questions, answered.
Everything people ask before they say hi. Can’t find yours? Ask in the app.
No. Every Ellomii companion is an AI, and they’ll always tell you if you ask. They can be warm, funny and caring, but they never pretend to be human.
Adults 18 and over who want someone friendly, affectionate or helpful to talk to. You choose the vibe: partner, best friend or the one who keeps you organised. Switch any time.
English, Roman Urdu, Urdu, Hinglish, Hindi, Banglish, Bangla, Nigerian Pidgin, Arabic and more. Pick one when you start, or just write in any language and they’ll follow you.
Short notes about what you share, like the names of people in your life or a big day coming up. Sensitive topics such as health or money are never saved, and you can see and delete every note, or all of them at once, in Moments.
No. They only text first if you turn check-ins on, and you choose how often. Quiet hours are respected, and after two messages you haven’t answered they wait for you. Nobody guilt-trips you for being away.
Video calls are coming soon. When they arrive, your camera starts off, it only turns on if you switch it on, a clear label shows whenever your companion can see you, and video is never recorded.
Every account starts with free credits. One credit is one reply, and you always see what something costs before you use it. When you want more, you buy a one-time pack: no subscription, nothing renews, and your balance never goes below zero.
Yes, any time: in the app under Profile, Delete account, or on the delete-account page on this site. It happens straight away and removes your account, chats, memories and credits.
No. Your companion can be a supportive presence, but isn’t a therapist or doctor. If you’re struggling, they’ll gently encourage you to reach out to people you trust or to professional help.